Welcome to the Resolve Resources Page In addition to the Resolve brochure and manual, we have provided links to a number of external sites useful for IT Support Professionals. For example, the Help Desk Institute delivers knowledge and career enhancing skills. Brochures Resolve Brochure
2pp pdf overview of Resolve 
Manuals Resolve User Manual
In depth user manual - available in an indexed and searchable format. 
Installation Guide Resolve Installation Guide
Please refer to the installation section within the user manual. 
Helpful Sites Service Desk Show The Service Desk & IT Support Show takes place on 22nd & 23rd April 2008 in the National Hall, Olympia. It is the biggest gathering of helpdesk, IT service management and business support professionals in Europe. http://www.servicedeskshow.com/ Helpdesk Institute The Help Desk Institute is the leading professional organisation for everyone working in the IT service and support industry. http://www.hdi-europe.com/ IT Service Management Forum The itSMF is the only truly independent and internationally-recognised forum for IT Service Management professionals worldwide. http://www.itsmf.com/index.asp HelpDesk.com helpdesk.com is the trusted source of reference for the global audience of buyers, users, and service professionals who believe in the benefits of delivering premium customer service and internal IT support. http://www.helpdesk.com/ Wikipedia Definition http://en.wikipedia.org/wiki/Help_desk Help Desk World The HelpDesk Software and Information Portal. http://www.help-desk-world.com/ Silicon.com Helpdesk news pages. http://www.silicon.com/tags/helpdesk.htm | 
