Resolve v2.0 Now Available!

02 December 2004

Resolve v2.0 is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests.

Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimizing the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets.

Resolve v2.0 builds on the extensive feature listing for v1.00 offering the ability to attach files to tickets raised, add custom data fields and full integration with Active Directory plus much more.